Terms of Service

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you and Verge Clips, Inc., a Delaware corporation ("we," "us," "our"). They govern your access to and use of the Seenfold websites, dashboard, and services (together, the "Service"), including every Campaign you run through it. Please read them carefully, together with our Refund Policy, Content Policy, Privacy Policy, and Transparency & Disclosure page, which are incorporated by reference. If any of them conflicts with these Terms, these Terms control.

By building or paying for a Plan, signing in, accepting an invitation to join an account, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization.

2. What Seenfold Is

In plain language: you buy a number of views each month, independent creators turn your content into short clips and post them from their own accounts, and we count the views those clips earn. The views are what you are buying. Nothing else is promised.

Seenfold is a self-serve way to buy clipping. You build a Plan online, with no sales call: how many views you want each month, which platforms (TikTok, Instagram, YouTube), a Term, and any add-ons. You pay by card. After you pay, you upload your content, such as episodes, talks, demos, or a link. Independent short-form video creators ("Creators") cut that content into short videos ("Clips") and post them from their own TikTok, Instagram, and YouTube accounts. We count the views those Clips earn against your Plan. Views not yet delivered roll forward, and whatever is still owed when your Plan ends is refunded, as described in Section 6.

When you buy a Plan, you are purchasing a service: the making and posting of Clips from Your Content, and the views those Clips earn. What we commit to is the number of views your Plan buys: we deliver them as described in Section 6, or we refund what we do not deliver. To be clear and without limitation, Seenfold is:

• not advertising inventory bought from the platforms. We do not buy ad placements from TikTok, Instagram, or YouTube for your Campaign, and Clips are not ads served by those platforms. They are posts on Creators' own accounts.
• not a guarantee of any result beyond the delivered view count. We do not guarantee followers, sales, virality, engagement, where your audience is located, or any other result.
• not an employer of Creators. Creators are independent, as described in Section 8.
• not affiliated with, sponsored by, or endorsed by TikTok, Instagram, or YouTube. We name those platforms only to say where Clips are posted.
• not an investment. Buying a Plan gives you no ownership interest, revenue share, or financial return of any kind.
• not a bank, money transmitter, or payment service. Payments are processed by Stripe, as described in Section 5.

3. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You may not use the Service if you are located in, ordinarily resident in, or organized under the laws of any country or region subject to comprehensive sanctions, or if you appear on any applicable sanctions or restricted-party list. Access may be restricted in certain jurisdictions.

Your account. You do not need an account before you pay. When you pay, we create your account from the email address you used at checkout. You sign in with a one-time link sent to that address (the confirmation page after checkout signs you in automatically the first time), and you can set a password later. Because sign-in links go to your email, keep that inbox secure.

Teammates and roles. You can invite teammates by email to use the dashboard under your account. Each person has one of three roles: owner, admin, or member. Members can view the Campaign, add footage, edit the brief, reply to us, and report Clips. Changing the Plan, managing billing, cancelling, and managing people require an owner or admin. You are responsible for the people you invite, and anyone who uses the Service under your account must follow these Terms.

You agree to (a) provide accurate, current, and complete information; (b) keep your sign-in links, password, and email account secure and not share them; and (c) be responsible for all activity under your account. Notify us promptly at hello@seenfold.com of any unauthorized use.

We may request additional information, and we may suspend, limit, or close an account, or hold or refund payments, if we detect fraud or sanctions risk, or if we are required to do so by law.

4. Campaigns, Plans, and Pricing

In plain language: you choose how many views you want each month, a Term of 1, 3, or 6 months, and any add-ons. The price is a rate per 1,000 views, and the rate falls with a longer Term. You see the exact monthly total before you pay.

Definitions. In these Terms:

• "Campaign" means your clipping campaign on the Service.
• "Plan" means what you buy for your Campaign: a number of views per month, a Term, and any add-ons.
• "Term" means the length of your Plan: 1, 3, or 6 months.
• "Month" means each monthly billing period of your Plan. A Month runs from a billing date to the same day of the next month, so it is not a fixed 30 days.
• "Purchase" means each charge that buys views: your first charge, each monthly charge, and each mid-Month increase.
• "Your Content" means the footage, links, logo, brand assets, and brief you provide.

Pricing. Plans are priced per 1,000 views. The rate depends on your Term and falls with a longer Term. Each optional add-on adds a set amount per 1,000 views. Your monthly price is your rate, including add-ons, multiplied by your views per month and divided by 1,000. The exact monthly total is shown before you pay. A minimum number of views per month applies, and it is shown when you build your Plan. All prices are in U.S. dollars. We may change the rates we offer for new Plans at any time.

Add-ons. The optional add-ons are:

• Your logo on every Clip. Your logo is added to every Clip made for your Campaign.
• Tier 1 audience. A preference we apply when choosing Creators: we favor Creators whose audiences are mostly in the United States, the United Kingdom, Canada, and Australia. It is a preference, not a measurement. We do not measure where viewers are located, the Tier 1 preference is not part of our delivery guarantee, and views are counted the same way with or without it. We do not guarantee where any viewer is located.

Taxes. Prices do not include taxes. You are responsible for any taxes on your purchase, other than taxes on our net income.

You can raise or lower your views, or move to a longer Term, as described in Section 5.

5. Payments, Renewal, and Cancellation

Automatic renewal. Your Plan renews automatically. When your Term ends, a new Term of the same length starts at the same rate, and you keep being billed monthly, until you stop it. You can stop renewal at any time from your dashboard: go to Settings, choose Cancel plan, then choose Stop renewal (an owner or admin can do this). We email you a reminder 14 days before each Term ends.

In plain language: you pay for your first Month at checkout, then monthly on the same day. You can stop renewal whenever you like and still get everything you already bought. You can also end early, but ending early gives back the discount you got for the longer Term.

Charges. Payments are processed by Stripe. By buying a Plan, you authorize us and Stripe to charge your payment method for each Purchase. Your first Month is charged at checkout. After that, your Plan bills monthly on the same day of the month as your first payment (or on the last day of the month, in months that are shorter). Verge Clips, Inc. is the merchant of record for your purchase, and that name may appear on your card statement. We email you a receipt for every charge.

Recurring charges. By buying a Plan, you authorize us and Stripe to charge your payment method each Month, at the rate you bought (including add-ons), for the rest of each Term and for each renewed Term, until you stop renewal or your Plan ends.

Stop renewal. An owner or admin can stop renewal at any time from the dashboard. When you stop renewal, no further Term starts. The current Term runs to its end and is delivered in full, and the last Month of that Term becomes your final Month. Stopping renewal does not stop the monthly charges left in your current Term: on a 3-month or 6-month Term, the remaining Months of that Term are still billed. You can undo it at any time before the Term ends by choosing Keep my plan.

End now (ending early). An owner or admin can also end your Plan early from the dashboard, by choosing End now. A longer Term has a lower rate because it runs for the whole Term, so ending early settles that discount. When you end early, we immediately charge a one-time amount (the "true-up"). For every Month, and every increase, already paid in the current Term, the true-up is the difference between the 1-month rate (with the same add-ons) and the rate you actually paid, multiplied by the views bought and divided by 1,000. For example, if you have paid for two Months of a 3-month Term, the true-up re-bills those two Months at the 1-month rate, less what you already paid for them. There is no true-up on a 1-month Term. The dashboard shows the true-up amount before you confirm. The Month in progress runs to its end and becomes your final Month, and no further Months are billed. Ending early cannot be undone. If the true-up charge fails, your Plan continues unchanged.

Raising your views. An owner or admin can raise your monthly views at any time, and the increase takes effect immediately. You are charged that day for the rest of the current Month, prorated, and the views added for the current Month are prorated the same way, in proportion to the time left in the Month. From the next Month, the full new number applies. If the charge is declined, nothing changes.

Lowering your views. A decrease takes effect from the next Month. Nothing is refunded for the current Month.

Changing your Term. You can move to a 6-month Term. The move starts a new 6-month Term that day, the 6-month rate applies from your next bill, and nothing is charged at the time of the move. A shorter Term is available only by stopping renewal or ending your Plan, and then starting a new one.

Failed payments. If a charge fails, we pause your Campaign and email you a link to pay. Stripe retries the charge on its standard schedule. While your Campaign is paused, delivery continues on Purchases you have already paid for. When a charge succeeds, your Campaign resumes. If the payment cannot be collected and your subscription ends, your Plan ends, and views not yet delivered on Purchases you already paid for are refunded under Section 6.

Your card and invoices. You can update your card and see your invoices through Stripe's billing portal, which you reach from the dashboard.

Payment disputes. If you believe a charge is wrong, contact us at hello@seenfold.com before disputing it with your bank. Our delivery guarantee already refunds undelivered views without any claim on your part. If you file a dispute without contacting us first, we may suspend your account while we respond to it. Where a dispute is resolved in our favor, we may seek to recover the associated processing costs from you.

6. Delivery, Measurement, and Refunds

In plain language: every payment has 30 days to deliver the views it bought. If a Month comes up short, the shortfall rolls into the next Month. When your Plan ends, whatever is still undelivered is refunded to your card automatically.

What counts as a view. We count the views each Clip posted for your Campaign earns, read from the public view counter of the platform where it is posted (TikTok, Instagram, or YouTube). Only Clips made and posted for your Campaign count, so the reach is new: you never pay for views a post earned before it was made for you.

Measurement. We refresh view counts regularly, and always before a Month is closed. Platforms sometimes restate their numbers, and our counts follow the platforms. We may exclude views we reasonably believe are inauthentic, such as views from bots or view farms. We determine delivered counts in good faith, and those determinations govern delivery and refunds. We are not responsible for how the platforms report their figures. A Clip that is taken down stops counting as described in Section 8.

The 30-day delivery period. Each Purchase has 30 days to deliver the views it bought, counted from the payment. Any day on which we are waiting on you (before you have provided footage, or after we have asked you for a change) is added to those 30 days. Days while we are reviewing your Campaign, and days your Campaign is paused for non-payment, are not added.

Rolling forward. When a Month that is not your final Month ends short, the shortfall is added to the next Month's target, on top of that Month's views. A renewing Plan keeps rolling any shortfall forward, so the refund comes when the Plan ends.

The refund at the end. Once your Plan has a final Month (because you stopped renewal or ended the Plan early) and the delivery period of every open Purchase has passed, the views still undelivered are refunded automatically, at the rate that Purchase was paid (add-ons included), to your original payment method, or another way we agree if that card can no longer accept a refund. You do not need to file a claim, submit a form, or request the refund. Refunds are issued through Stripe and can take several business days to appear on your statement, depending on your bank or card issuer.

Plans that end another way. Whenever a Plan ends for any reason, including a payment that cannot be collected, or because we end or decline your Campaign, undelivered views on Purchases already paid are refunded the same way.

When a card refund is not possible. If we cannot refund to your card (for example, because a charge is too old for the card network to reverse), we credit the amount to you by another method we arrange with you.

No return once delivered. Views that have been delivered are final and are not refundable, because the service you paid for has been provided. The true-up charge described in Section 5 is not refundable. For a short summary of how refunds work, see our Refund Policy.

7. Your Content, the Brief, and Review

In plain language: after you pay, you upload your content and write a brief. A person reviews every Campaign before delivery begins. If something needs to change, we tell you exactly what.

Your Content. After you pay, you provide Your Content through the dashboard: episodes, talks, demos, or a link, along with any logo and brand assets. All of it must comply with our Content Policy.

The brief. You write the brief: the handle or link Clips should tag or point to, what to push, what must never be said or shown, and any other notes. Within the brief, we and the Creators choose the moments to clip, and Creators post in their own voice.

Human review. Every Campaign is reviewed by a person before delivery begins. We aim to review within one business day of receiving Your Content, but this is an aim, not a guarantee. Your Campaign is either accepted, and delivery begins, or marked "needs changes," with a note explaining the change we need. Days after we ask for a change, until you make it, count as days waiting on you under Section 6.

Declining or ending a Campaign. We may decline a Campaign we cannot run under our Content Policy. If we do, your Plan ends and what you paid is refunded for everything undelivered. We may also pause or end a Campaign, or remove any Clip, at any time, before or after it goes live, where content violates our Content Policy, applicable law, or a platform's rules. If we end a Campaign, undelivered views are refunded under Section 6.

Political and advocacy Campaigns are permitted, but they must be truthful, about public figures or issues, clearly disclosed as paid, and must not target, harass, or defame private individuals. They must carry "paid for by" or similar attribution where the law requires it, and you are responsible for complying with election, campaign-finance, and advertising law, including any reporting of your spend. We may require additional verification, labeling, or substantiation, and we may apply heightened review and timing limits near elections, as set out in our Content Policy.

Our review does not make us the author of any content, and we do not guarantee that any Clip will remain available on any third-party platform.

8. Creators and Clips

In plain language: Creators are independent. They post Clips from their own accounts, in their own voice, within your brief. You can report any Clip, and we take down Clips that break the brief or our policies.

Creators are independent. Creators are independent short-form video creators, not our employees, agents, partners, or representatives. We pay them. They post Clips from their own accounts in their own voice, within your brief and our policies. Nothing in these Terms creates an employment, joint venture, or agency relationship between you, us, or any Creator. Creators agree to separate terms with us.

Who is speaking. Clips are made from Your Content to promote it. They do not represent our endorsement of any person, product, or position.

Reporting and takedowns. Every Clip on your dashboard has a Report button. If you flag a Clip, we promptly take down Clips that break your brief or our policies and let you know when it is done. If we decline to take a Clip down, we tell you why. A Clip that is taken down stops counting toward any Month that is still open. Months already closed keep their numbers.

After your Campaign. Clips stay on Creators' accounts after your Campaign ends. There is no minimum period a Clip must stay up. We do not control TikTok, Instagram, YouTube, or any other third-party platform, and they may remove, restrict, or throttle content at any time.

9. Disclosure

In plain language: Clips are paid promotion, and Creators say so wherever the law or the platform requires it. You must never ask them not to.

Clips are paid promotion. Creators must disclose the paid relationship wherever the law (such as the FTC's endorsement rules) or the platform's branded-content rules require it. Where a disclosure is used, Creators must not remove, obscure, or misrepresent it, and you must not ask a Creator to hide, remove, or blur a disclosure. Political and advocacy Campaigns carry additional disclosure requirements set out in our Content Policy. For more on how disclosure works, see our Transparency & Disclosure page. Personal details are handled in accordance with our Privacy Policy.

10. Intellectual Property and Licenses

In plain language: your content stays yours. You let us and the Creators use it to run your Campaign, and you promise you have the rights to it.

You keep ownership of Your Content. By providing Your Content, you grant us and the Creators a worldwide, non-exclusive, royalty-free license to host, copy, edit, cut, caption, adapt, publish, and distribute Your Content as needed to run your Campaign, including making and posting Clips and measuring them, subject to our Privacy Policy.

Scope and duration. This license lasts only as long as needed for the purposes above. If you delete Your Content or close your account, the license ends, except that it continues for Clips already published, for as long as those Clips stay posted, and for copies we must keep for legal, accounting, or dispute-resolution reasons. We will not use Your Content to advertise Seenfold without your permission.

Your promises. You represent that you own or have permission for everything in Your Content, including the rights of people who appear in it, any music, and any third-party material; that you have the rights necessary to grant this license; and that Your Content and your brief comply with our Content Policy and the law.

Clips. Buying a Plan does not give you ownership of the Clips or of the Creators' accounts. Clips are made from Your Content under the license above, and your ownership of Your Content is unaffected. As between us and a Creator, ownership and licensing of Clips are governed by the separate terms that Creator agrees to.

The Seenfold name, logo, and other marks are our property. These Terms do not grant you any right to use them without our prior written permission. All rights not expressly granted are reserved.

11. Prohibited Uses

You agree not to, and not to help or permit anyone to:

• engage in fraud, deception, or misrepresentation, including impersonation or false claims in Your Content or your brief;
• provide content you do not have the rights to, or health, financial, or legal claims that are not substantiated;
• manipulate views or engagement, including bots, view farms, click farms, artificial or incentivized traffic, or any attempt to inflate the views counted for a Campaign;
• circumvent, tamper with, or reverse-engineer our measurement systems, or otherwise interfere with accurate measurement;
• ask a Creator to hide, remove, or blur a disclosure;
• use the Service for money laundering, terrorist financing, sanctions evasion, or other illegal financial activity;
• scrape, harvest, or bulk-extract data from the Service, or access it through automated means, except as we expressly permit;
• upload malware, breach security, or gain unauthorized access to accounts or systems;
• submit or promote content that is unlawful, or that violates our Content Policy or the rules of any third-party platform.

Violations may result in the takedown of Clips, the pausing or ending of your Campaign, suspension or termination of your account, and reporting to authorities. If we end your Campaign, views not yet delivered on Purchases already paid are refunded under Section 6.

12. Copyright Complaints

We respect intellectual property rights and expect users of the Service to do the same. If you believe content made available through the Service, including a Clip posted for a Campaign, infringes your copyright, send a written notice to hello@seenfold.com including: (a) your physical or electronic signature; (b) identification of the copyrighted work you claim is infringed; (c) identification of the material you claim is infringing and enough detail for us to locate it; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

If we remove content in response to a notice, we will make a reasonable effort to notify the person who supplied it, who may submit a counter-notice. We terminate the accounts of repeat infringers in appropriate circumstances. Misrepresenting that material is infringing may expose you to liability for damages.

13. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by law.

We do not warrant that the Service will be uninterrupted, error-free, or secure. Apart from the delivered view count your Plan buys, which is backed by the refund in Section 6, we make no guarantee of any specific outcome, including any number of followers, sales, or sign-ups, any level of engagement, virality, or public reaction, where viewers are located, or any other business result of a Campaign. Views do not imply agreement or endorsement.

The Service depends on third-party platforms (such as TikTok, Instagram, and YouTube) and providers (such as Stripe) that we do not control and that do not endorse us. We are not responsible for their availability, policies, measurement, actions, or decisions, including the removal, restriction, or throttling of content.

Nothing in these Terms excludes or limits any right or remedy you have under applicable law that cannot lawfully be excluded or limited.

14. Limitation of Liability

To the fullest extent permitted by law, we and our officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunity, arising out of or relating to the Service or these Terms, even if advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the amount you paid us in the 12 months before the claim. This cap does not limit our obligation to pay any refund owed to you under Section 6, which we will honor in full. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to (a) Your Content, including your brief; (b) your use of the Service; (c) your violation of these Terms, our Content Policy, or applicable law; or (d) your infringement or violation of the rights of any third party. This does not apply to claims to the extent they arise from our own conduct, or from material a Creator added to a Clip that did not come from Your Content or your brief. We may assume the exclusive defense of any matter subject to indemnification, and you agree to cooperate.

16. Governing Law, Arbitration, and Class-Action Waiver

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules.

Informal resolution first. Before starting a formal proceeding, you agree to contact us at hello@seenfold.com and give us at least 30 days to resolve the dispute informally and in good faith. Many issues can be resolved this way.

Binding arbitration. If we cannot resolve a dispute informally, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration on an individual basis, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual property or unauthorized-access matters.

Class-action waiver. You and we agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims. If this waiver is found unenforceable as to a particular claim, that claim must proceed in court, but the rest of this section still applies.

17. Termination

You can stop renewal or end your Plan at any time, as described in Section 5. To close your account, email us at hello@seenfold.com. If your Plan is still running, stop renewal or end it from the dashboard first, because closing the account is not a substitute for either.

We may suspend or terminate your access, with or without notice, if you breach these Terms or our Content Policy, or if we are required to by law. If we end your Plan, views not yet delivered on Purchases already paid are refunded under Section 6. Our refund obligations under Section 6 and Sections 10, 13, 14, 15, and 16 survive the end of your Plan and the closing of your account.

18. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice, such as by posting the updated Terms with a new effective date or notifying you through the Service or by email. Changes are not retroactive and do not alter the delivery or refund treatment of Purchases already made. Your continued use of the Service after changes take effect means you accept the revised Terms. If you do not agree, stop renewal or end your Plan as described in Section 5, and stop using the Service.

19. Contact

Questions about these Terms or the Service can be sent to hello@seenfold.com. For related policies, see our Refund Policy, Content Policy, Privacy Policy, and Transparency & Disclosure page.